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Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.
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Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...
A Microsoft hoax may refer to: A technical support scam where a fraudulent caller impersonates Microsoft or Windows technical support. The Microsoft acquisition hoax in which a bogus 1994 press release claims Microsoft has acquired the Roman Catholic Church. jdbgmgr.exe virus hoax, an e-mail spam in 2002 involving a legitimate Microsoft Windows ...
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