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In marketing and quality management, the voice of the customer (VOC) summarizes customers' expectations, preferences and aversions.. A widely used form of customer's voice market research produces a detailed set of customer wants and needs, organized into a hierarchical structure, and then prioritized in terms of relative importance and satisfaction with current alternatives. [1]
WeChat or Weixin in Chinese (Chinese: 微信; pinyin: Wēixìn (listen ⓘ); lit. 'micro-message') [a] is a Chinese instant messaging, social media, and mobile payment app developed by Tencent.
LinkedIn (/ l ɪ ŋ k t ˈ ɪ n /) is a business and employment-focused social media platform that works through websites and mobile apps. It was launched on May 5, 2003 by Reid Hoffman and Eric Ly. [6]
Generative AI has uses across a wide range of industries, including software development, healthcare, finance, entertainment, customer service, [13] sales and marketing, [14] art, writing, [15] fashion, [16] and product design. [17]
AI and robotics will effectively zero out jobs requiring a high school education in basic retail customer service, like fast food restaurants, convenience stores, gas stations, and grocery stores.
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