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LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities.. It was first launched in 2002 and is currently developed and offered in a SaaS (software as a service) business model by LiveChat Software S.A.
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The first dedicated online chat service that was widely available to the public was the CompuServe CB Simulator in 1980, created by CompuServe executive Alexander "Sandy" Trevor in Columbus, Ohio. Ancestors include network chat software such as UNIX "talk" used in the 1970s. [citation needed] Chat is implemented in many video-conferencing tools
Facebook enables users to control access to individual posts and their profile [320] through privacy settings. [321] The user's name and profile picture (if applicable) are public. Facebook's revenue depends on targeted advertising, which involves analyzing user data to decide which ads to show each user.
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v. t. e. A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user issues ...
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