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The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.
Technical support scams can also be initiated via cold calls. These are usually robocalls which claim to be associated with a legitimate third party such as Microsoft or Apple. Technical support scams can also attract victims by purchasing keyword advertising on major search
iOS (formerly iPhone OS) [5] is a mobile operating system developed by Apple Inc. exclusively for its smartphones. It was unveiled in January 2007 for the first-generation iPhone, [6] launched in June 2007. It is the operating system that powers many of the company's mobile devices, including the iPhone.
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