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The “Password and Security” page also includes a list titled “Where You’re Logged in.”. If there’s a log-in that you don’t recognize, follow these steps: Click on the suspicious log ...
Choose the Security and Login option and then Where You’re Logged In. If there is a login from a device you don’t recognize, then your account may have been hacked. 2. End the intruder's ...
Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Find out how to add or delete a recovery mobile phone number or alternate email address from your AOL account.
If you think your account has been compromised, follow the steps listed below to secure it. 1. Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4. Ensure you have antivirus software installed and updated.
A compromised (hacked) account means someone else accessed your account by obtaining your password. Spoofed email occurs when the "From" field of a message is altered to show your address, which doesn't necessarily mean someone else accessed your account. You can identify whether your account is hacked or spoofed with the help of your Sent folder.
Here are some steps you should take if you discover you’ve been hacked: Contact the business behind the account that’s been hacked – Once they are aware of the problem, they can halt any ...
In addition to the support options listed above, paid members also have access to 24/7 phone support 1-800-827-6364. Learn about the support options AOL offers and how to access help for your question or issue.
The pop-up instructs the victim to call the scammers via a phone number to fix the "error". Technical support scams can also be initiated via cold calls. These are usually robocalls which claim to be associated with a legitimate third party such as Microsoft or Apple.