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Email management is a specific field of communications management for managing high volumes of inbound electronic mail received by organizations. Email management is an essential component of customer service management. Customer service call centers employ email response management agents along with telephone support agents, and typically use ...
Microsoft Outlook is a personal information manager software system from Microsoft, available as a part of the Microsoft 365 software suites. Though primarily being popular as an email client for businesses, Outlook also includes functions such as calendaring, task managing, contact managing, note-taking, journal logging, web browsing, and RSS news aggregation.
License. MPL-2.0 [ 7 ] Website. www.thunderbird.net. Mozilla Thunderbird is a free and open-source [ 8 ] email client which also functions as a personal information manager with a calendar and contactbook, as well as an RSS feed reader, chat client (IRC / XMPP / Matrix), and news client.
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