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2. Amazon axed more than 100 customer service managers in CEO ...

   www.aol.com/finance/amazon-axed-more-100...

   Amazon on Wednesday slashed layers of middle management in some of its customer service divisions as part of an organizational restructuring, Fortune has learned. The cuts affected more than 100 ...

3. Holiday Tipping: Amazon’s $5 Driver Tips Are Back — Here’s ...

   www.aol.com/finance/holiday-tipping-amazon-5...

   As a way to reward drivers extra for their hard work, Amazon has announced the return of its promotion that lets you give your last delivery driver a $5 tip for free. This offer began on Dec. 12 ...

4. Amazon says its increasing pay for contracted delivery drivers

   www.aol.com/news/amazon-says-increasing-pay...

   Amazon says it’s boosting pay for contracted drivers who deliver millions of packages to customers every day. Many of Amazon’s delivery service partners, or DSPs, already pay well above that.

5. Amazon worker organization - Wikipedia

   en.wikipedia.org/wiki/Amazon_worker_organization

   Some warehouse workers of Amazon, the largest American e-commerce retailer with 750,000 employees, have organized for workplace improvements in light of the company's scrutinized labor practices and stance against unions. Worker actions have included work stoppages and have won concessions including increased pay, safety precautions, and time off.

6. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

7. New York City Taxi and Limousine Commission - Wikipedia

   en.wikipedia.org/wiki/New_York_City_Taxi_and...

   Technologies include electronic data recorders, speed governors, and driver-alert systems. The pilot looks at how safety technologies affect driving behaviors, collision rates, the experience of drivers and passengers, and the expenses of drivers. According to the TLC, the primary mission of the Enforcement Division is: