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Consumer Reports (CR) is an American nonprofit that tests, reviews, and advocates for products and services. Founded in 1936, CR publishes a magazine and website, and campaigns for consumer rights and environmental issues.
A recalled and discontinued Android phablet with a USB-C connector and a dual-sided curved display. It was released in 2016 and discontinued in 2016 due to battery issues that caused explosions.
Samsung Electronics is a South Korean multinational corporation that produces consumer electronics, semiconductors, and smartphones. It is the world's second-largest technology company by revenue and the largest smartphone maker since 2011.
ConsumerAffairs is an American company that provides information and reviews for purchasing decisions. It also offers SaaS for brands to manage and analyze review data. Founded in 1998, it has offices in Oklahoma, Texas, the Philippines, and Argentina.
Samsung is a multinational manufacturing group founded by Lee Byung-chul in 1938. It operates in various industries, such as electronics, shipbuilding, engineering, insurance, and biologics, and is the largest chaebol in South Korea.
Learn about customer reviews, a form of customer feedback on online shopping sites. Find out how customer reviews are used, abused, and spoofed on the internet.
The Samsung Galaxy S10 series was launched on March 8, 2019, with five models: S10e, S10, S10+, S10 5G, and S10 Lite. The S10 Lite was released later, in January 2020, and the S10 series was discontinued in March 2020.
Customer satisfaction is a term used in marketing to evaluate customer experience and how products and services meet or surpass customer expectations. Learn about the theoretical frameworks, metrics, and methods to measure customer satisfaction and its impact on loyalty and retention.