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• Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.
In September 2011, Microsoft dropped gold partner Comantra from its Microsoft Partner Network following accusations of involvement in cold-call technical-support scams. However, the ease of which companies that carry out technical support scams can be launched makes it difficult to prevent tech support scams from taking place.
If you get an email providing you a PIN number and an 800 or 888 number to call, this a scam to try and steal valuable personal info. These emails will often ask you to call AOL at the number provided, provide the PIN number and will ask for account details including your password. AOL will NEVER ask for your password and would not ask you to ...
Voice phishing, or vishing, [1] is the use of telephony (often Voice over IP telephony) to conduct phishing attacks. Landline telephone services have traditionally been trustworthy; terminated in physical locations known to the telephone company, and associated with a bill-payer. Now however, vishing fraudsters often use modern Voice over IP ...
Virus hoax. A computer virus hoax is a message warning the recipients of a non-existent computer virus threat. The message is usually a chain e-mail that tells the recipients to forward it to everyone they know, but it can also be in the form of a pop-up window. [1] [2]
Always use a strong password with a combination of letters, numbers and special symbols. Register for two-factor authentication if a website lets you do so. The scammer may not attempt to breach ...
Tech support scams: callers pretending to be tech assistants claiming that you have issues with your computer and must download a solution. Utility scams: calls claiming that bills are overdue ...
Unsolicited Bulk Email (Spam) AOL protects its users by strictly limiting who can bulk send email to its users. Info about AOL's spam policy, including the ability to report abuse and resources for email senders who are being blocked by AOL, can be found by going to the Postmaster info page. Learn how to report spam and other abusive conduct.
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