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The multi-jurisdictional settlement reached with AT&T, Verizon Wireless, Cricket and T-Mobile requires the carriers to be truthful in future advertising, disclose all attached fees and agreements ...
The organization is part of Verizon's Consumer Group and houses its value and prepaid brands, including Tracfone, Straight Talk, Total by Verizon, Safelink, and Verizon Prepaid. Customer complaints. The company has faced numerous complaints since its inception related to its lackluster or non-existent customer support, which is only available ...
That’s up from about nine problems per 100 connections in most of 2020 and 2021, according to a report from J.D. Power. All three major carriers—Verizon, T-Mobile, and AT&T had worse scores on ...
After talking to many Verizon customer service representatives, she finally got her money back. But one month later, Verizon charged her again — despite having canceled her account.
Mobile phone spam is a form of spam (unsolicited messages, especially advertising), directed at the text messaging or other communications services of mobile phones or smartphones. As the popularity of mobile phones surged in the early 2000s, frequent users of text messaging began to see an increase in the number of unsolicited (and generally ...
The National Do Not Call Registry is a database maintained by the United States federal government, listing the telephone numbers of individuals and families who have requested that telemarketers not contact them. [1] Certain callers are required by federal law to respect this request. Separate laws and regulations apply to robocalls in the ...
April 29, 2024 at 3:38 PM. Andrew Kelly/Reuters. The US government has issued millions of dollars in fines to AT&T, Sprint, T-Mobile and Verizon after an investigation found the nation’s top ...
The Federal Communications Commission ( FCC) is an independent agency of the United States government that regulates communications by radio, television, wire, satellite, and cable across the United States. The FCC maintains jurisdiction over the areas of broadband access, fair competition, radio frequency use, media responsibility, public ...
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