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Apple Authorized Service Providers (previously called Apple Specialist Resellers [1]) are independent companies which are certified by Apple Inc., which carry out in-warranty or out-of-warranty repairs of Apple products as part of the company's AppleCare program. [2] Apple provides retailers and repairers with tools, training, and service manuals.
The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.
Apple certification programs are IT professional certifications for Apple Inc. products. They are designed to create a high level of technical proficiency among Macintosh service technicians, help desk support, technical support, system administrators, and professional users. Apple certification exams are offered at Prometric testing centers ...
Apple’s 2024 has been rough so far.But despite the company’s headwinds ranging from antitrust suits to slowing iPhone sales, there’s one big bright spot for Apple: its Services business.
In 2022, Apple rolled out a self-service repair program, allowing any user to buy parts, rent repair tools from Apple, and obtain repair manuals. The program received a degree of praise by iFixit and repair advocates, who also critically noted that Apple maintains control over the parts supply.
New iPhone, new charger: Apple bends to EU rules "The last time a US court found a Big Tech company guilty of monopolisation dates back to 2001 (Microsoft)," notes Anne Witt, Professor of Law at ...
Sales in the company’s Greater China region, which includes Hong Kong and Taiwan, declined 8% in the period to $16.4 billion. Overall, Apple came in just above analyst estimates. The company ...
MagSafe. MagSafe is a proprietary, magnetically attached wireless power transfer and accessory-attachment standard developed by Apple Inc. for its iPhone and AirPods product lines. It was announced on 13 October 2020, in conjunction with the iPhone 12 and 12 Pro series. It provides up to 15 W of power and is compatible with the open Qi standard ...
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