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  2. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

  3. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Pay attention to the types of data you're authorizing access to, especially in third-party apps. • Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links.

  4. Fix problems signing into your AOL account - AOL Help

    help.aol.com/articles/help-signing-in

    Still need help? Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.

  5. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    Legal action has been taken against some companies carrying out technical support scams. In December 2014, Microsoft filed a lawsuit against a California-based company operating such scams for "misusing Microsoft's name and trademarks" and "creating security issues for victims by gaining access to their computers and installing malicious ...

  6. Computer fraud - Wikipedia

    en.wikipedia.org/wiki/Computer_fraud

    Computer fraud is the use of computers, the Internet, Internet devices, and Internet services to defraud people or organizations of resources. In the United States, computer fraud is specifically proscribed by the Computer Fraud and Abuse Act (CFAA), which criminalizes computer-related acts under federal jurisdiction and directly combats the insufficiencies of existing laws.

  7. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

  8. Internet fraud - Wikipedia

    en.wikipedia.org/wiki/Internet_fraud

    Internet fraud is a type of cybercrime fraud or deception which makes use of the Internet and could involve hiding of information or providing incorrect information for the purpose of tricking victims out of money, property, and inheritance. [1] Internet fraud is not considered a single, distinctive crime but covers a range of illegal and ...

  9. Fix problems with third-party mail applications - AOL Help

    help.aol.com/articles/why-cant-i-access-my-aol...

    Find your application's "Email Accounts" or "Account Settings" section, select your AOL Mail account, then update to your new password. If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps.