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2. Marketing research - Wikipedia

   en.wikipedia.org/wiki/Marketing_research

   Marketing research is the systematic gathering, recording, and analysis of qualitative and quantitative data about issues relating to marketing products and services. The goal is to identify and assess how changing elements of the marketing mix impacts customer behavior . This involves specifying the data required to address these issues, then ...

3. Title 10 of the United States Code - Wikipedia

   en.wikipedia.org/wiki/Title_10_of_the_United...

   United States Code. Title 10 of the United States Code outlines the role of United States Armed Forces. [1] It provides the legal basis for the roles, missions and organization of each of the services as well as the United States Department of Defense. Each of the five subtitles deals with a separate aspect or component of the armed services.

4. Servicescape - Wikipedia

   en.wikipedia.org/wiki/Servicescape

   Servicescape is a model developed by Booms and Bitner [1] to emphasize the impact of the physical environment in which a service process takes place. The aim of the servicescapes model is to explain behavior of people within the service environment with a view to designing environments that does not accomplish organisational goals in terms of ...

5. Department of Customer Service (New South Wales) - Wikipedia

   en.wikipedia.org/wiki/Department_of_Customer...

   The Department of Customer Service is a department of the New South Wales Government that functions as a service provider to support sustainable government finances, major public works and maintenance programs, government procurement, information and communications technology, corporate and shared services, consumer protection, and land and property administration of the government in New ...

6. Consumer - Wikipedia

   en.wikipedia.org/wiki/Consumer

   Consumer. A consumer is a person or a group who intends to order, or use purchased goods, products, or services primarily for personal, social, family, household and similar needs, who is not directly related to entrepreneurial or business activities. The term most commonly refers to a person who purchases goods and services for personal use.

7. Customer engineer - Wikipedia

   en.wikipedia.org/wiki/Customer_engineer

   Customer engineer. A customer engineer ( CE) is a worker whose primary job scope is to provide a service to customers who have signed a contract with the company. Originally, the term was used by IBM, but now customer engineer is also being used by other companies.

8. Product-service system - Wikipedia

   en.wikipedia.org/wiki/Product-service_system

   Description. Product service systems, put simply, are when a firm offers a mix of both products and services, in comparison to the traditional focus on products. As defined by (van Halen, te Riele, Goedkoop) [2] "a marketable set of products and services capable of jointly fulfilling a user's needs", PSS can be realized by smart products .

9. Service quality - Wikipedia

   en.wikipedia.org/wiki/Service_quality

   Service quality. Service quality ( SQ ), in its contemporary conceptualisation, is a comparison of perceived expectations (E) of a service with perceived performance (P), giving rise to the equation SQ = P − E. [1] This conceptualistion of service quality has its origins in the expectancy-disconfirmation paradigm. [2]