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eBay office in Toronto, Canada. eBay Inc. (/ ˈ iː b eɪ / EE-bay, often stylized as ebay) is an American multinational e-commerce company based in San Jose, California, that brokers customer to customer and retail sales through online marketplaces in 190 markets worldwide.
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Radial, Inc. is an American multinational e-commerce company based in King of Prussia, Pennsylvania. [2] It provides order management, payment processing, order routing, fulfillment, and analytics services for companies such as GameStop, DSW, Shoe Carnival and Destination XL. [3]
My current experience, eBay currently does have a customer service department, but you have to dig through pages to find the phone number. However, the CS reps are lowly paid, and don't understand English well. For disputes, you need to ask to be forwarded to an eBay Resolution Center specialist, or suffer the scripted responses.
In 1988, phone operators were hired to take orders. In 1989, the company began a team sales division and in 1990, they created and produced its first in-house team sales catalog. By 1990, Eastbay's call center, shipping and creative departments occupied just under one city block.
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