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  2. Customer review - Wikipedia

    en.wikipedia.org/wiki/Customer_review

    A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites. There are also dedicated review sites, some of which use customer reviews as well as or instead of ...

  3. Review site - Wikipedia

    en.wikipedia.org/wiki/Review_site

    Rating site. A rating site (commonly known as a rate-me site) is a website designed for users to vote, rate people, content, or other things. Rating sites can range from tangible to non-tangible attributes, but most commonly, rating sites are based around physical appearances such as body parts, voice, personality, etc.

  4. Review - Wikipedia

    en.wikipedia.org/wiki/Review

    Review. A review is an evaluation of a publication, product, service, or company or a critical take on current affairs in literature, politics or culture. In addition to a critical evaluation, the review's author may assign the work a rating to indicate its relative merit. Reviews can apply to a movie (a movie review ), video game (video game ...

  5. 175 Performance Review Phrases To Use When Talking About ...

    www.aol.com/175-performance-review-phrases...

    Leader giving a performance review. It’s the start of a new year, which, for some companies, means rolling out new performance reviews. Since employee performance is central to operations and ...

  6. Voice of the customer - Wikipedia

    en.wikipedia.org/wiki/Voice_of_the_customer

    Voice of the customer. In marketing and quality management, the voice of the customer ( VOC) summarizes customers' expectations, preferences and aversions. A widely used form of customer's voice market research produces a detailed set of customer wants and needs, organized into a hierarchical structure, and then prioritized in terms of relative ...

  7. Value (marketing) - Wikipedia

    en.wikipedia.org/wiki/Value_(marketing)

    Value (marketing) Value in marketing, also known as customer-perceived value, is the difference between a prospective customer's evaluation of the benefits and costs of one product when compared with others. Value may also be expressed as a straightforward relationship between perceived benefits and perceived costs: Value = Benefits - Cost .

  8. Reputation management - Wikipedia

    en.wikipedia.org/wiki/Reputation_management

    Reputation management. Reputation management, originally a public relations term, refers to the influencing, controlling, enhancing, or concealing of an individual's or group's reputation. The growth of the internet and social media led to growth of reputation management companies, with search results as a core part of a client's reputation. [1]

  9. Conversion marketing - Wikipedia

    en.wikipedia.org/wiki/Conversion_marketing

    Review, and edit or remove obsolete or distracting data; Increase usability to reduce barriers to conversion; Create a self-serving customer service format by letting the user reach informative answers quickly with a learning database. [citation needed] Offer active help (e.g. live chat, co-browsing) Generate user reviews of the product or service

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