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Learn how to access, manage, and troubleshoot your AOL Mail account as a Verizon customer. Find answers to common questions, tips, and support for AOL Mail features and settings.
AOL Mail offers features like news, weather, security and spam-blocking for free. You can sign up for an AOL account and access your email on the go with an app or on the web.
If you have trouble logging into your AOL Mail account, you can try various troubleshooting steps, such as resetting web settings, clearing browser cache, or enabling Java scripting. Learn how to fix common errors, blank screens, or missing screens when accessing AOL Mail.
Learn how to troubleshoot common sign-in issues, such as forgetting your username or password, getting an invalid password error, or being asked to verify your identity. Find out how to use the Sign-in Helper, reset your password, or contact AOL Customer Care for live support.
Sign in to your AOL account to access your email and manage your account information.
Learn how to access your AOL account if you forget your password or username, and how to update your password regularly. Follow the steps to use Sign-in Helper, AOL Account security page, or AOL mobile apps to manage your password.
Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.
Check your account email client One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.