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Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.
Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.
The option to enable biometrics as a sign-in method may not yet be available for you. If you see the option to enable it when you sign in, follow the prompts to complete the process. Don't see a biometrics option? If you aren't prompted to set up biometrics, please contact your device's manufacturer.
In order to set up an account and sign in, you will need to start here. From there, make sure you have with you original forms of your driver’s license and either your passport or birth ...
Go to the Sign-in Helper. 2. Enter your recovery phone number or email address that you have access to. 3. Click Continue. 4. Click Yes, send me a verification code. - We'll send a code to the phone number or email address you provided. 5. Enter your verification code. 6. Click Continue. 7. Choose the account you'd like to sign in to.
We'll send you a text or call you with a new code that needs to be entered at sign-in. The phone number we contact you with may be different each time. Enable 2-step for phone. 1. Sign in to your Account Security page. 2. Next to "2-Step Verification," click Turn on. 3. Select Phone number for your 2-step verification method. 4.
Telephone numbers are sometimes prefixed with special services, such as vertical service codes, that contain signaling events other than numbers, most notably the star (*) and the number sign (#). Vertical service codes enable or disable special telephony services either on a per-call basis, or for the station or telephone line until changed.
This is why it's important to keep these recovery options up to date. Please review your account settings and recovery methods from time to time, and especially prior to changing phone numbers or other email addresses, to help ensure you can always access your account!