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Concentrix is a customer experience outsourcing company that employs people in more than 40 countries, many of whom work from home full time. Most available positions are in customer service.
This job is similar to a customer service representative, but your interactions will typically be phone-based rather than via email or chat.
Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.
Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
Composite by Mariya Pylayev; Getty Images In this week's "Job Descriptions Decoded," I feature a position for a sales/customer service position. In this series, each week, I analyze a live job ...
Lashawn – T'Keyah Crystal Keymáh plays various customer service jobs, giving major ghetto sassy attitude to the customers. The clips always end with her leaving for her lunch break, usually leaving the customer hanging.
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