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  2. Call center industry in the Philippines - Wikipedia

    en.wikipedia.org/wiki/Call_center_industry_in...

    The call center industry is one of the fastest growing in the country. The Philippines is also considered a location of choice due to its less expensive operational and labor costs, and a constant stream of college-educated graduates entering the already mostly young workforce. The Filipino people also generally show proficiency in American ...

  3. List of call centre companies - Wikipedia

    en.wikipedia.org/wiki/List_of_call_centre_companies

    Company Founded Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020) Conduent: 3 January 2017 31,000 (2021) US$4.140 billion (2021) 22 countries (2021)

  4. Advanced Contact Solutions - Wikipedia

    en.wikipedia.org/wiki/Advanced_Contact_Solutions

    Advanced Contact Solutions, Inc. (ACS) is a business process outsourcing (BPO) company based in the Philippines. History. ACS started as a single-site, single-client company with only 300 seats in 1996 to five sites with 7,000 seats. ACS is the first publicly listed call center in the Philippine Stock Exchange.

  5. Business process outsourcing in the Philippines - Wikipedia

    en.wikipedia.org/wiki/Business_process...

    Ambergis Solutions was established that year as a call center for US-based clients in the utilities, IT, travel & hospitality, telecommunications and financial services industries, and hired 5,500 employees. Immequire was a call center based in Arlington, Virginia that came to operate one of the fastest growing contact centers in the Philippines.

  6. Qualfon - Wikipedia

    en.wikipedia.org/wiki/Qualfon

    Qualfon, Inc. is a company that supplies outsourcing services to call centers, back offices, and business processes. The company was founded in 1995 [where?] and is privately held. Qualfon operates in the Philippines, Guyana, Mexico, the United States, China and India (Qualfon Technology Support Services LLP).

  7. Stream Global Services - Wikipedia

    en.wikipedia.org/wiki/Stream_Global_Services

    Operating income. US-$14.762 million (2010) [1] Number of employees. 37,000+ (2013) [2] Website. stream.com. Stream Global Services (formerly known as Global BPO Services Corp.), [3] was a BPO company acquired by Convergys through a definitive merger, [4] together with more than 37,000 employees in 22 countries [5] and 50 contact centers.

  8. Philippines - Wikipedia

    en.wikipedia.org/wiki/Philippines

    The Philippines is an archipelago of about 7,641 islands, [202] [203] covering a total area (including inland bodies of water) of about 300,000 square kilometers (115,831 sq mi).

  9. Business process outsourcing - Wikipedia

    en.wikipedia.org/wiki/Business_process_outsourcing

    Convergys call center in Baguio, the Philippines (example of a third party outsourcing firm) One estimate of the worldwide BPO market from the BPO Services Global Industry Almanac 2017, puts the size of the industry in 2016 at about US$140 billion. India, China and the Philippines are major powerhouses in the industry.

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