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2. Identify legitimate AOL websites, requests, and communications

   help.aol.com/articles/identify-legitimate-aol...

   • Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.

3. Technical support scam - Wikipedia

   en.wikipedia.org/wiki/Technical_support_scam

   In September 2011, Microsoft dropped gold partner Comantra from its Microsoft Partner Network following accusations of involvement in cold-call technical-support scams. However, the ease of which companies that carry out technical support scams can be launched makes it difficult to prevent tech support scams from taking place.

4. Demands by phone, fake websites, harassing the bereaved: How ...

   www.aol.com/demands-phone-fake-websites...

   Online and phone scams have increased dramatically in the last few years with huge spikes in investment and cryptocurrency scams, tech support scams, personal data breaches and identity theft ...

5. Fraudsters target small businesses with scams. Here are some ...

   www.aol.com/news/fraudsters-target-small...

   According to the Federal Trade Commission, small businesses should be on the lookout for phony invoices and unordered merchandise. Scammers send out fake invoices and hope businesses won't notice ...

6. Technical support - Wikipedia

   en.wikipedia.org/wiki/Technical_support

   Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

7. Protect yourself from internet scams - AOL Help

   help.aol.com/articles/protect-yourself-from...

   The internet can be a fun place to interact with people and gain info, however, it can also be a dangerous place if you don't know what you're doing. Many times, these scams initiate from an unsolicited email. If you do end up getting any suspicious or fraudulent emails, make sure you immediately delete the message or mark it as spam.

8. FBI warns of rise in costly technical support scams - AOL

   www.aol.com/entertainment/fbi-warns-rise-costly...

   The Federal Bureau of Investigation has issued an alert about the rise in technical support scams spreading across the country. FBI field offices in Pittsburgh, Las Vegas, Boston and Chicago ...

9. FAQ & Answers for Assist by AOL | AOL Products

   www.aol.com/products/tech-support/assist/faq

   If you’ve purchased an AOL plan, it includes 24/7 technical support related to your AOL service, including AOL Mail, AOL Desktop and AOL membership benefit activation. Assist by AOL is a ...