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Criticism of Comcast. A number of different controversies and criticisms have surrounded Comcast for various reasons over its recent history. Customers of the telecommunications company report low levels of customer satisfaction on both service and cost. Comcast has also had several customer service scandals, the most notorious of which ...
Comcast service van, Ypsilanti Township, Michigan. In 2004 and 2007, the American Customer Satisfaction Index (ACSI) survey found that Comcast had the worst customer satisfaction rating of any company or government agency in the country, including the Internal Revenue Service.
Charter Spectrum service logo. Charter Communications, Inc., is an American telecommunications and mass media company with services branded as Spectrum.With over 32 million customers in 41 states, it is the largest cable operator in the United States by subscribers, just ahead of Comcast, and the largest pay TV operator ahead of Comcast and AT&T.
Comcast, the largest cable operator in the U.S., said personal data for approximately 35.9 million customers of its Xfinity services may have been illegally accessed by hackers in a security ...
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