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If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it.
Find out how to troubleshoot common issues with AOL Mail , such as signing in, password reset, spam protection, and more.
Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.
If you are able to sign in and read your mail, however you're not receiving new mail, there are a few things you can try to fix the problems. Sometimes a filter can cause emails to bypass your inbox and be sent to either the trash folder or a different folder.
Thousands of Microsoft 365 users reported outages Thursday morning, saying they were unable to sign into their email accounts or access other applications.
AOL Mail offers a free email service with customizable themes, tabs, and document views to enhance your inbox experience.
Learn how to sync AOL Mail with a third-party app, using POP or IMAP, to send and receive emails in the app or download a copy of your email.
Ways to securely access AOL Mail By default, AOL Mail blocks access from outdated apps that could leave your account vulnerable. If we sent you an email indicating that your app is using outdated security protocols or you're unable to sign in from an older app, you still have several options available to you.