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Why am I asked to verify my account after signing in? If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This is an important security feature that helps to protect your account from unauthorized access. You may be prompted to get a verification code at your recovery phone number ...
Add an extra security step to sign into your account with 2-step verification. Find out how to turn on 2-step verification and receive a verification code, and how to turn off 2-step verification if you need to.
Ways to securely access AOL Mail By default, AOL Mail blocks access from outdated apps that could leave your account vulnerable. If we sent you an email indicating that your app is using outdated security protocols or you're unable to sign in from an older app, you still have several options available to you.
What's a verification code, and why are they so important? Six-digit verification codes are a form of two-factor authentication, a process that helps keep your important online accounts secure.
Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.
With this kind of two-factor authentication, mere knowledge of username and password is insufficient to break into a user's account - the attacker also needs knowledge of the shared secret key or physical access to the device running the Authenticator app.
When you log into your bank, credit card, or other online account (Amazon, your health insurance website, etc.), you might receive a text message or email containing a verification code.
Learn what to do if you're having trouble accessing your AOL Mail using a third-party email application.