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2. Technical support - Wikipedia

   en.wikipedia.org/wiki/Technical_support

   Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

3. Production support - Wikipedia

   en.wikipedia.org/wiki/Production_Support

   Production support covers the practices and disciplines of supporting the IT systems/applications which are currently being used by the end users.A production support person/team is responsible for monitoring the production servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or ...

4. Computer repair technician - Wikipedia

   en.wikipedia.org/wiki/Computer_repair_technician

   This type of computer repair technician ranges from hobbyists and enthusiasts to those who work professionally in the field. Computer malfunctions can range from a minor setting that is incorrect, to spyware, viruses, and as far as replacing hardware and an entire operating system. Some technicians provide on-site services, usually at an hourly ...

5. Technical audit - Wikipedia

   en.wikipedia.org/wiki/Technical_audit

   Technical audit (TA) is an audit performed by an auditor, engineer or subject-matter expert evaluates deficiencies or areas of improvement in a process, system or proposal. Technical audit covers the technical aspects of the project implemented in the organization. For this, an auditor should have a deep knowledge of development, design and ...

6. System administrator - Wikipedia

   en.wikipedia.org/wiki/System_administrator

   System administrator. Varies from self study, certifications, and sometimes an Associate or Bachelor's degree in a related field. An IT administrator, system administrator, sysadmin, or admin is a person who is responsible for the upkeep, configuration, and reliable operation of computer systems, especially multi-user computers, such as servers.

7. Information systems technician - Wikipedia

   en.wikipedia.org/wiki/Information_systems_technician

   Information systems technicians are responsible for the operation, programming, and configuration of many pieces of electronics, hardware and software. ITs often are also tasked to investigate, troubleshoot, and resolve end-user problems. Information systems technicians conduct ongoing assessments of short and long-term hardware and software ...