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In November 2019, Intrado agreed to pay $175,000 to the US Treasury due to glitches in their system that occurred in August 2018 that left millions without access to 911 access for 65 minutes across 6 states. [22] [23] [24] In September 2020, 911 outages were reported across 14 states for more than an hour due in part to Intrado. [25] [26]
Enhanced 911. Enhanced 911 (E-911 or E911) is a system used in North America to automatically provide the caller's location to 911 dispatchers. 911 is the universal emergency telephone number in the region. In the European Union, a similar system exists known as E112 (where 112 is the emergency access number) and known as eCall when called by a ...
The Intrado Multi-Node Positron VIPER System, Power 911 Intelligent Workstations, VIPER ACD, Power MAP and Power MIS. [ 4 ] [ 5 ] The IP-based Intrado VIPER call processing equipment provides quadruple redundancy at SLVECC and Weber County, as well as a common database for call routing and mapping systems that displays the caller's location.
LONGMONT, Colo., June 26, 2024 (GLOBE NEWSWIRE) -- Intrado Life & Safety (“Intrado”), a global leader in emergency communication services and end-to-end solutions, today announced the availability of the NG911 Dashboard and Wireless Routing Analysis (WRA) for Intrado’s Emergency Call Track System (ECaTS) solution.
Citizen is a mobile app that sends users location-based safety alerts in real time. [1][2][3][4] It allows users to read updates about ongoing reports, broadcast live video, and leave comments. [1][2] The app uses radio antennas installed in major cities to monitor 911 communications, [5] with employees filtering the audio to generate alerts ...
Reverse 911. Reverse 911 is a public safety communications technology used by public safety organizations in Canada and the United States to communicate with groups of people in a defined geographic area. The system uses a database of telephone numbers and associated addresses, which, when tied into geographic information systems (GIS), can be ...
PulsePoint is a 911-connected mobile app that allows users to view and receive alerts on calls being responded to by fire departments and emergency medical services.The app's main feature, and where its name comes from, is that it sends alerts to users at the same time that dispatchers are sending the call to emergency crews. [3]
Next Generation 911 (abbreviated NG911) refers to an initiative aimed at updating the 911 service infrastructure in the United States and Canada to improve public emergency communications services in a growing wireless mobile society. In addition to calling 911 from a phone, it intends to enable the public to transmit text (see Text-to-911 ...