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  2. Delete security questions from your account - AOL Help

    help.aol.com/articles/delete-security-questions...

    Click Account Security. 3. Click Disable security questions. 4. Click Yes, secure my account. 5. Click Continue. If you'd like to remove your security questions as recovery information from your account, you can disable them by deleting them from your Account Information settings.

  3. Reset or change your password - AOL Help

    help.aol.com/articles/account-management...

    Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page.

  4. Add, replace or remove AOL account recovery info

    help.aol.com/articles/add-or-update-aol-account...

    Add, replace or remove AOL account recovery info - AOL Help. Call live aol support at. 1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.

  5. Sarah Palin email hack - Wikipedia

    en.wikipedia.org/wiki/Sarah_Palin_email_hack

    The Sarah Palin email hack occurred on September 16, 2008, during the 2008 United States presidential election campaign when vice presidential candidate Sarah Palin 's personal Yahoo! email account was subjected to unauthorized access. The hacker, David Kernell, obtained access to Palin's account by looking up biographical details, such as her ...

  6. AOL Help

    prod.origin.help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  7. Why am I asked to verify my account after signing in?

    help.aol.com/articles/why-am-i-asked-to-verify...

    This is why it's important to keep these recovery options up to date. Please review your account settings and recovery methods from time to time, and especially prior to changing phone numbers or other email addresses, to help ensure you can always access your account!

  8. Knowledge-based authentication - Wikipedia

    en.wikipedia.org/wiki/Knowledge-based_authentication

    Static KBA, also referred to as "shared secrets" or "shared secret questions," is commonly used by banks, financial services companies and e-mail providers to prove the identity of the customer before allowing account access or, as a fall-back, if the user forgets their password. At the point of initial contact with a customer, a business using ...

  9. Self-service password reset - Wikipedia

    en.wikipedia.org/wiki/Self-service_password_reset

    Self-service password reset. Self-service password reset (SSPR) is defined as any process or technology that allows users who have either forgotten their password or triggered an intruder lockout to authenticate with an alternate factor, and repair their own problem, without calling the help desk. It is a common feature in identity management ...