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Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...
Technology evangelist. A technology evangelist is a person who builds a critical mass of support for a given technology, and then establishes it as a technical standard in a market that is subject to network effects. [1] The word evangelism is borrowed from the context of religious evangelism due to the similarity of sharing information about a ...
In other definitions computer architecture involves instruction set architecture design, microarchitecture design, logic design, and implementation. computer data storage. Also simply storage or memory. A technology consisting of computer components and recording media that are used to retain digital data. Data storage is a core function and ...
Phrases used by the tech savvy to mean that a problem is caused entirely by the fault of the user include PEBKAC (an acronym for "problem exists between keyboard and chair"), PEBCAK (an alternative, but similar, acronym for "problem exists between chair and keyboard"), POBCAK (a US government/military acronym for "problem occurs between chair ...
A subject-matter expert ( SME) is a person who has accumulated great knowledge in a particular field or topic and this level of knowledge is demonstrated by the person's degree, licensure, and/or through years of professional experience with the subject. For example, a PhD in chemistry could be easily declared as a SME in chemistry, or a person ...
Technical writer. A technical writer is a professional information communicator whose task is to transfer information between two or more parties, through any medium that best facilitates the transfer and comprehension of the information. Technical writers research and create information through a variety of delivery media (electronic, printed ...
Technology intelligence. Technology Intelligence (TI) is an activity that enables companies to identify the technological opportunities and threats that could affect the future growth and survival of their business. It aims to capture and disseminate the technological information needed for strategic planning and decision making.
Technology integration. Technology integration is defined as the use of technology to enhance and support the educational environment. Technology integration in the classroom can also support classroom instruction by creating opportunities for students to complete assignments on the computer rather than with normal pencil and paper. [1]