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Mystery shopping (related terms: mystery shopper, mystery consumer, mystery research, secret shopper and secret shopping and auditor) is a method used by marketing research companies and organizations that wish to measure quality of sales and service, job performance, regulatory compliance, or to gather specific information about a market or competitors, including products and services.
ChatGPT was released as a freely available research preview, but due to its popularity, OpenAI now operates the service on a freemium model. Users on its free tier can access GPT-4o . The ChatGPT subscriptions "Plus", "Team" and "Enterprise" provide additional features such as DALL-E 3 image generation and increased GPT-4o usage limit.
Instagram [a] is a photo and video sharing social networking service owned by Meta Platforms.It allows users to upload media that can be edited with filters, be organized by hashtags, and be associated with a location via geographical tagging.
Twitch is an American video live-streaming service that focuses on video game live streaming, including broadcasts of esports competitions, in addition to offering music broadcasts, creative content, and "in real life" streams. Twitch is operated by Twitch Interactive, a subsidiary of Amazon. [4]
OnlyFans is a British subscription-based video on demand service and social media network. [3] It acts as a video hosting service, allowing content creators to upload videos and garner subscribers to their content. [9] As such, it is part of the creator economy. [10] Subscribers pay creators in monthly instalments, in one-time tips, or via pay ...
It is widely used by service firms, most often in conjunction with other measures of service quality and customer satisfaction. The SERVQUAL instrument was developed as part of a broader conceptualization of how customers understand service quality. This conceptualization is known as the model of service quality or more popularly as the gaps model.
The United States Secret Service (USSS or Secret Service) is a federal law enforcement agency under the Department of Homeland Security with the purpose of conducting investigations into currency and financial-payment crime, and protecting U.S. political leaders, their families, and visiting heads of state or government. [3]
Research has shown that service quality is ultimately related to customer loyalty and retention and, eventually, to higher profits for the organization. "This skepticism about the value of service quality makes it imperative that research be undertaken to address the quantification of the impact of customer satisfaction on observable financial measures, to place programs to improve customer ...