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  2. Project manager - Wikipedia

    en.wikipedia.org/wiki/Project_manager

    US Navy Chief of Naval Operations (CNO) Adm. Gary Roughead (left) talks with project managers. A project manager is a professional in the field of project management.Project managers have the responsibility of the planning, procurement and execution of a project, in any undertaking that has a defined scope, defined start and a defined finish; regardless of industry.

  3. Business process management - Wikipedia

    en.wikipedia.org/wiki/Business_process_management

    Business process management (BPM) is a disciplined approach to identify, design, execute, document, measure, monitor, and control both automated and non-automated business processes to achieve consistent, targeted results aligned with an organization's strategic goals. BPM involves the deliberate, collaborative and increasingly technology-aided ...

  4. Application for employment - Wikipedia

    en.wikipedia.org/wiki/Application_for_employment

    An application for employment is a standard business document that is prepared with questions deemed relevant by employers. It is used to determine the best candidate to fill a specific role within the company. Most companies provide such forms to anyone upon request, at which point it becomes the responsibility of the applicant to complete the ...

  5. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  6. Sales management - Wikipedia

    en.wikipedia.org/wiki/Sales_management

    Sales is a process and ideally a periodical activity. Recruitment of sales staff. The three recruitment tasks used in sales management are job analysis; job description and job qualifications. Job analysis is performed to specify the certain tasks that a salesperson is responsible for on a daily basis.

  7. Professional certification - Wikipedia

    en.wikipedia.org/wiki/Professional_certification

    A certification is a third-party attestation of an individual's level of knowledge or proficiency in a certain industry or profession. They are granted by authorities in the field, such as professional societies and universities, or by private certificate-granting agencies. Most certifications are time-limited; some expire after a period of ...

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