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411 (telephone number) 411 is a telephone number for local directory assistance in Canada and the United States. Until the early 1980s, 411 – and the related 113 number – were free to call in most jurisdictions. In the United States, the service is commonly known as "information", [1] although its official name is "directory assistance".
Service. Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.
To get a listing in a remote or non-local area code, directory assistance is available at 1- area code -555-1212. In some cases, a 411 call from a landline will yield local, national, and sometimes international listings. Most telephone companies permit up to two listings per 411 calls.
Toll-free telephone numbers in the North American Numbering Plan have the area code prefix 800, 833, 844, 855, 866, 877, and 888. Additionally, area codes 822, 880 through 887, and 889 are reserved for toll-free use in the future. 811 is excluded because it is a special dialing code in the group NXX for various other purposes.
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Verizon is the second-largest wireless carrier in the United States, with 144.8 million subscribers as of December 31, 2023. [4] It currently has the largest network in the United States with their LTE network covering 70% of the United States. [5] The company is headquartered in Basking Ridge, New Jersey.
Customer proprietary network information ( CPNI) is the data collected by telecommunications companies about a consumer's telephone calls. [1] It includes the time, date, duration and destination number of each call, the type of network a consumer subscribes to, and certain other information that appears on the consumer's telephone bill.
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