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The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.
Apple certification programs are IT professional certifications for Apple Inc. products. They are designed to create a high level of technical proficiency among Macintosh service technicians, help desk support, technical support, system administrators, and professional users. Apple certification exams are offered at Prometric testing centers ...
Apple has two campuses near Austin, Texas: a 216,000-square-foot (20,100 m 2) campus opened in 2014 houses 500 engineers who work on Apple silicon and a 1.1-million-square-foot (100,000 m 2) campus opened in 2021 where 6,000 people work in technical support, supply chain management, online store curation, and Apple Maps data management.
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Congo ’s government is questioning Apple about the tech company’s knowledge of “blood minerals” from a conflict zone in the African country that could be smuggled into its supply chains ...
(Reuters) - Apple has rejected Spotify's new version of its iOS app with in-app pricing information for users in the European Union, the audio streaming firm said on Thursday.
AppleCare+ is Apple 's brand name for extended warranty and technical support plans for their devices. AppleCare+ extends the devices' one-year limited warranty and the ninety days of technical support (which is known as basic AppleCare). It allows the customer unlimited incidents of accidental damage with a deductible (which, like the price of ...
Ming-Chi Kuo, an Apple analyst with connections into its Asian supply chain, wrote on Tuesday that his channel checks with component manufacturers reveal that the tech giant is grealty tempering ...