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2. Clear cache on a web browser - AOL Help

   help.aol.com/articles/clear-cookies-cache...

   Clear cache on a web browser. A browser's cache stores temporary website files which allows the site to load faster in future sessions. This data will be recreated every time you visit the webpage, though at times it can become corrupted. Clearing the cache deletes these files and fixes problems like outdated pages, websites freezing, and pages ...

3. Clear your browser's cache on AOL Desktop Gold - AOL Help

   help.aol.com/articles/using-the-web-in-aol...

   In the left menu, click Browser. 5. Click the Security tab. 6. Click Clear Footprints Now. 7. Select the data you'd like to clear and click Clear Footprints Now. Empty the cache each time you quit Desktop Gold - Select the Browser Cache checkbox.

4. Clear cookies on a web browser - AOL Help

   help.aol.com/articles/clear-cookies-on-a-web-browser

   Clearing the cookies in your browser will fix most of these problems. • Clear your browser's cookies in Edge. • Clear your browser's cookies in Safari. • Clear your browser's cookies in Firefox. • Clear your browser's cookies in Chrome. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft.

5. Download or update your web browser - AOL Help

   help.aol.com/articles/download-or-upgrade-your...

   Download or update your web browser. Newer browsers provide added benefits, such as increased web surfing security, private browsing, and faster web page uploads. To get the best experience with AOL websites and applications, it's important to use the latest version of a supported browser. • Safari - Get it for the first time or update your ...

6. Troubleshooting AOL Desktop Gold - AOL Help

   help.aol.com/articles/aol-desktop-troubleshooting

   • Navigate to AOL Desktop folder • Double click on the AOL Desktop application file. • From the Desktop Gold toolbar help menu, select Create new desktop shortcut. • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold • In Windows settings, go to Add/Remove programs. • Select AOL Desktop Gold.

7. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage. Confirm what info your browser will eliminate before resetting and make sure to save any info you don't want to lose. While Internet Explorer may still work with ...

8. Enable cookies in your web browser - AOL Help

   help.aol.com/.../enable-cookies-in-your-web-browser

   Enable cookies in your web browser. A cookie is a small piece of data stored on your computer by your web browser. With cookies turned on, the next time you return to a website, it will remember things like your login info, your site preferences, or even items you placed in a virtual shopping cart! By default, cookies are automatically enabled ...

9. Accessing AOL Sites or Apps Using Windows 10 - AOL Help

   help.aol.com/articles/accessing-aol-sites-or...

   Pinning an AOL app to your Windows 10 Start menu is a simple task, follow the steps below. Open the Windows Start menu and click All apps. Locate the AOL app in the list. Right-click on the app name. A small menu will appear. Click Pin to Start to add this app to your Start menu.