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  2. Federal Resume (United States) - Wikipedia

    en.wikipedia.org/wiki/Federal_Resume_(United_States)

    A Federal resume is one of three documents accepted as an official application for position vacancies within the Federal government. The other two are the OF-612 and the traditional SF-171. The SF–171 is considered obsolete and is no longer accepted by most government agencies. A standard private-sector resume should not be used to apply for ...

  3. Customer Service Job Description - AOL

    www.aol.com/news/2010-10-15-customer-service-job...

    Customer Service Job Description. Christine Rochelle. Updated July 14, 2016 at 9:08 PM. Customer service is a tough industry to work in, but with the right skills you can be successful and reap ...

  4. Knowledge, Skills, and Abilities - Wikipedia

    en.wikipedia.org/wiki/Knowledge,_Skills,_and...

    Knowledge, Skills, and Abilities. The Knowledge, Skills, and Abilities (KSA) framework, is a series of narrative statements that, along with résumés, determines who the best applicants are when several candidates qualify for a job. The knowledge, skills, and abilities (KSAs) necessary for the successful performance of a position are contained ...

  5. Monster.com - Wikipedia

    en.wikipedia.org/wiki/Monster.com

    Monster.com was founded when Jeff Taylor, the owner of human resources company Adion, contracted Net Daemons Associates to develop a facility whereby job seekers could search a job database with a web browser. Initially the site, which went live in April 1994, was populated with job descriptions from the newspaper segment of Adion's business.

  6. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    A call centre ( Commonwealth spelling) or call center ( American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service support or ...

  7. Customer Service Job Description - AOL

    www.aol.com/.../15/customer-service-job-description

    Customer Service Job Description. Christine Rochelle. Updated July 14, 2016 at 9:08 PM. Customer service is a tough industry to work in, but with the right skills you can be successful and reap ...

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