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  2. Scientific management - Wikipedia

    en.wikipedia.org/wiki/Scientific_management

    Scientific management is a theory of management that analyzes and synthesizes workflows. Its main objective is improving economic efficiency, especially labor productivity. It was one of the earliest attempts to apply science to the engineering of processes to management. Scientific management is sometimes known as Taylorism after its pioneer ...

  3. Management science - Wikipedia

    en.wikipedia.org/wiki/Management_science

    Management science (or managerial science) is a wide and interdisciplinary study of solving complex problems and making strategic decisions as it pertains to institutions, corporations, governments and other types of organizational entities. It is closely related to management, economics, business, engineering, management consulting, and other ...

  4. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  5. The Principles of Scientific Management - Wikipedia

    en.wikipedia.org/wiki/The_Principles_of...

    144. The Principles of Scientific Management (1911) is a monograph published by Frederick Winslow Taylor where he laid out his views on principles of scientific management, or industrial era organization and decision theory. Taylor was an American manufacturing manager, mechanical engineer, and then a management consultant in his later years.

  6. Change management - Wikipedia

    en.wikipedia.org/wiki/Change_management

    Change management (CM) is a discipline that focuses on managing changes within an organization. Change management involves implementing approaches to prepare and support individuals, teams, and leaders in making organizational change. Change management is useful when organizations are considering major changes such as restructure, redirecting ...

  7. Engineering management - Wikipedia

    en.wikipedia.org/wiki/Engineering_management

    Engineering management is the application of engineering methods, tools, and techniques to business management systems. Engineering management is a career that brings together the technological problem-solving ability of engineering and the organizational, administrative, legal and planning abilities of management in order to oversee the operational performance of complex engineering-driven ...

  8. Harrington Emerson - Wikipedia

    en.wikipedia.org/wiki/Harrington_Emerson

    Projects. Emerson Institute, New York Scientific management. Harrington Emerson (August 2, 1853 – September 2, 1931) was an American efficiency engineer and business theorist, [ 1 ] who founded the management consultancy firm Emerson Institute in New York City in 1900. Known for his pioneering contributions to scientific management, [ 2 ][ 3 ...

  9. Management - Wikipedia

    en.wikipedia.org/wiki/Management

    Management (or managing) is the administration of organizations, whether they are a business, a nonprofit organization, or a government body through business administration, nonprofit management, or the political science sub-field of public administration respectively.