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Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone , technical support can now be conducted online or through chat.
The media descended upon HP headquarters on September 22, 2006. On September 5, 2006, Newsweek revealed [1] that the general counsel of Hewlett-Packard, at the behest of HP chairwoman Patricia Dunn, had contracted a team of independent security experts to investigate board members and several journalists in order to identify the source of an information leak. [2]
The use of thin flexible aluminium in a critical location of stress and tension to hold up the large LCD screen was a poor choice for a product designed to be opened and closed frequently, with many customers reporting poor customer service from HP's warranty department. One customer even reported a service representative telling her to "just ...
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HP-19B, introduced on 4 January 1988, along with the HP-17B, HP-27S and the HP-28S, and replaced by the HP-19BII (F1639A) in January 1990, [2] was a simplified Hewlett Packard business model calculator, like the 17B. It had a clamshell design, like the HP-18C, HP-28C and 28S. [3]
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