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  2. Activate and view AOL MyBenefits - AOL Help

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    Once a month you'll receive an email to update you on the features you've activated. Your AOL MyBenefits email includes • Explains all the wonderful benefits available to you as part of your plan.

  3. AOL Tech Fortress Member Benefits

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    Zero-day malware is a previously unidentified computer virus that has no specific antivirus software signature available. Without an available signature, traditional antivirus software has no way to identify the malware.

  4. Inappropriate advertising on AOL

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    Please refer to the "Scan your computer with McAfee" header of our Using McAfee: Features article to find out how to scan your computer for virus and spyware. If you use other brands of antivirus or anti-malware software programs, you will have to use the scan or detect functions within these programs.

  5. Contact AOL customer support

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    Sign in to your AOL account.; Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page.

  6. AOL Plans - AOL Help

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    Tech Plus by AOL will provide around-the-clock tech support for all your devices coupled with computer and digital data protection services. • Tech Plus by AOL - Platinum - Tech Plus Platinum includes top of the line products to help protect your identity, personal data and devices, so that you have more control over your digital life.

  7. Get help with your AOL billing questions

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    • Communication surcharges - We answer to a higher calling - the phone company. If you connect to AOL using a long-distance number or AOLnet 800 number, you’ll see these surcharges in addition to your monthly subscription fee. We don’t refund these charges, so check with your phone company to make sure your selected access numbers are local.

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