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If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it.
Learn how to sync AOL Mail with a third-party app, using POP or IMAP, to send and receive emails in the app or download a copy of your email.
Learn how to update your account info for 3rd party email clients.
Microsoft Office password protection Microsoft Office password protection is a security feature that allows Microsoft Office documents (e.g. Word, Excel, PowerPoint) to be protected with a user-provided password.
The Microsoft Outlook mobile app (officially known as Outlook for Android and Outlook for iOS) is a mobile personal information manager (PIM) for Android and iOS devices. The app provides unified communication functionality, as opposed to splitting email, calendar, and contact management functionality into multiple, focused apps the way Windows ...
If you use a 3rd-party email app to access your AOL Mail account, you may need a special code to give that app permission to access your AOL account. Learn how to create and delete app passwords.
For the current subscription-licenced suite colloquially known as "Microsoft Office", see Microsoft 365. Microsoft Office, or simply Office, is a family of client software, server software, and services developed by Microsoft. It was first announced by Bill Gates on August 1, 1988, at COMDEX in Las Vegas.
Use an app password If you use AOL two-step verification or an older email app, you may need to use an app specific password to access AOL Mail. Learn how to generate third-party app passwords and remember, app passwords are only valid for the app they are created for and remain valid until you sign out or remove access to the app.