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  2. Leadership - Wikipedia

    en.wikipedia.org/wiki/Leadership

    The following is an example of how positive reinforcement can be used in a business setting. Assume praise is a positive reinforcer for a particular employee. This employee does not show up to work on time every day. The manager decides to praise the employee for showing up on time every day the employee actually shows up to work on time.

  3. Customer engagement - Wikipedia

    en.wikipedia.org/wiki/Customer_engagement

    Customer self-service: Help them create a customer service FAQ in wiki or blog format. Create a blog where technical support staff and customers can communicate directly. Product co-development: Create a blog where product developers and consumers can communicate directly.

  4. Facebook - Wikipedia

    en.wikipedia.org/wiki/Facebook

    For example, a Facebook user can link their email account to their Facebook to find friends on the site, allowing the company to collect the email addresses of users and non-users alike. [410] Over time, countless data points about an individual are collected; any single data point perhaps cannot identify an individual, but together allows the ...

  5. Service quality - Wikipedia

    en.wikipedia.org/wiki/Service_quality

    Service quality can be related to service potential (for example, worker's qualifications); service process (for example, the quickness of service) and service result (customer satisfaction). Individual service quality states the service quality of employees as distinct from the quality that the customers perceived [7]

  6. Flipkart - Wikipedia

    en.wikipedia.org/wiki/Flipkart

    Flipkart Private Limited is an Indian e-commerce company, headquartered in Bangalore, and incorporated in Singapore as a private limited company.The company initially focused on online book sales before expanding into other product categories such as consumer electronics, fashion, home essentials, groceries, and lifestyle products.

  7. Small business - Wikipedia

    en.wikipedia.org/wiki/Small_business

    The qualifications vary depending on the country and industry. Small businesses range from fifteen employees under the Australian Fair Work Act 2009, fifty employees according to the definition used by the European Union, and fewer than five hundred employees to qualify for many U.S. Small Business Administration programs. While small ...

  8. Human resource management system - Wikipedia

    en.wikipedia.org/wiki/Human_resource_management...

    A human resources management system (HRMS), also human resources information system (HRIS) or human capital management (HCM) system, is a form of human resources (HR) software that combines a number of systems and processes to ensure the easy management of human resources, business processes and data.

  9. Service Employees International Union - Wikipedia

    en.wikipedia.org/wiki/Service_Employees...

    Service Employees International Union (SEIU) is a labor union representing almost 1.9 million workers [2] in over 100 occupations in the United States and Canada. [3] SEIU is focused on organizing workers in three sectors: healthcare (over half of members work in the healthcare field), including hospital, home care and nursing home workers; public services (government employees, including law ...