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  2. Get help with your AOL billing questions - AOL Help

    help.aol.com/articles/account-management...

    • Premium Services - We list each Premium Service as a separate item on your bill. Your billing statement provides a detailed breakdown of the subscription fee, including benefits, required government taxes, and any additional fees. • Communication surcharges - We answer to a higher calling - the phone company. If you connect to AOL using a ...

  3. Contact AOL customer support - AOL Help

    help.aol.com/articles/account-management...

    In addition to the support options listed above, paid members also have access to 24/7 phone support 1-800-827-6364. Learn about the support options AOL offers and how to access help for your question or issue.

  4. Telecommunications billing - Wikipedia

    en.wikipedia.org/wiki/Telecommunications_billing

    Telecommunications billing. Telecommunications billing is the group of processes of communications service providers that are responsible to collect consumption data, calculate charging and billing information, produce bills to customers, process their payments and manage debt collection. [1] [2]

  5. Directory assistance - Wikipedia

    en.wikipedia.org/wiki/Directory_assistance

    Toll-free directory assistance. In the U.S., directory assistance for companies with toll-free "800 numbers" (with area codes 800, 833, 844, 855, 866, 877, and 888) was available from toll-free directory assistance, reachable by dialing 1-800-555-1212, for many decades until it was discontinued in 2020.

  6. Call detail record - Wikipedia

    en.wikipedia.org/wiki/Call_detail_record

    Call detail record. A call detail record ( CDR) is a data record produced by a telephone exchange or other telecommunications equipment that documents the details of a telephone call or other telecommunications transactions (e.g., text message) that passes through that facility or device. The record contains various attributes of the call, such ...

  7. Telephone Records and Privacy Protection Act of 2006

    en.wikipedia.org/wiki/Telephone_Records_and...

    In California, it was already illegal to use pretexting to obtain phone records, but most politicians and consumer advocacy groups pleaded for a federal bill to be passed. Sale of the fraudulent material was widespread because the possibility of criminal prosecution was non-existent. The bill was presented to the President on January 3, 2007.

  8. Customer proprietary network information - Wikipedia

    en.wikipedia.org/wiki/Customer_proprietary...

    Customer proprietary network information ( CPNI) is the data collected by telecommunications companies about a consumer's telephone calls. [1] It includes the time, date, duration and destination number of each call, the type of network a consumer subscribes to, and certain other information that appears on the consumer's telephone bill.

  9. Communications Assistance for Law Enforcement Act - Wikipedia

    en.wikipedia.org/wiki/Communications_Assistance...

    The Communications Assistance for Law Enforcement Act ( CALEA ), also known as the "Digital Telephony Act," is a United States wiretapping law passed in 1994, during the presidency of Bill Clinton (Pub. L. No. 103-414, 108 Stat. 4279, codified at 47 USC 1001–1010). CALEA's purpose is to enhance the ability of law enforcement agencies to ...