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Reset your forgotten password online using the account recovery options you have available. Use a different browser If you're using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Recover a forgotten username If you can't sign in because you've forgotten your username, you can use the recovery phone number or the recovery email address linked to your account to recover it.
Learn how to manage everything that concerns your AOL Account starting with your AOL username, password, account security question and more.
Additional password tips • Don't recycle them - Create new, unique passwords. • Use antivirus software - Equip your computer with antivirus software. • Don't share it - Never give out your password to anyone, not even friends. • Keep it fresh - Change your password regularly. The more often, the better.
Authenticator apps provide secure verification codes that act as the second step in 2-step verification. After entering your password, you'll need to enter the code generated by your authenticator app to sign in.
1. Launch AOL Desktop Gold. 2. On the sign on screen, click the small arrow pointing down. 3. Click Add Username. 4. Type in another username and click Continue.Enter your password in the window that appears.
Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
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