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In November 2020, Facebook, Inc. announced that it planned to purchase the customer-service platform and chatbot specialist startup Kustomer to promote companies to use their platform for business. It has been reported that Kustomer valued at slightly over $1 billion. [118] The deal was closed in February 2022 after regulatory approval. [119]
In 2022, Facebook's parent company, Meta Platforms, ... Originally developed as Facebook Chat in 2008, ... and interacting with customer service representatives.
t. e. Meta Platforms (formerly Facebook, Inc.) is a technology company that has acquired 91 other companies, including WhatsApp. The WhatsApp acquisition closed at a steep $16 billion; more than $40 per user of the platform. Meta also purchased the defunct company ConnectU in a court settlement and acquired intellectual property formerly held ...
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Facebook Messenger is an instant messaging service and software application. It began as Facebook Chat in 2008, [294] was revamped in 2010 [295] and eventually became a standalone mobile app in August 2011, while remaining part of the user page on browsers. [296]
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Messenger, [11] also known as Facebook Messenger, is an American proprietary instant messaging service developed by Meta Platforms.Originally developed as Facebook Chat in 2008, the client application of Messenger is currently available on iOS and Android mobile platforms, Windows and macOS desktop platforms, through the Messenger.com web application, and on the standalone Facebook Portal ...