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Add an extra security step to sign into your account with 2-step verification. Find out how to turn on 2-step verification and receive a verification code, and how to turn off 2-step verification if you need to.
If you use a 3rd-party email app to access your AOL Mail account, you may need a special code to give that app permission to access your AOL account. Learn how to create and delete app passwords.
If you use AOL two-step verification or an older email app, you may need to use an app specific password to access AOL Mail. Learn how to generate third-party app passwords and remember, app passwords are only valid for the app they are created for and remain valid until you sign out or remove access to the app. At that time, a new password will need to be created.
A security key is a physical device that gets uniquely associated with your AOL account after you enable it. Each time you sign in with your password, you'll be prompted to approve access to your account using your key. This prevents anyone who doesn't have your security key device from gaining access to your account.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account.
Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.
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