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Learn how to add or disable 2-step verification to sign into your AOL account with an extra security step. You can use phone verification or authenticator app verification to receive a verification code.
Learn how to troubleshoot common sign-in issues, such as forgetting your username or password, getting an invalid password error, or being asked to verify your identity. Find out how to use the Sign-in Helper, reset your password, or contact AOL Customer Care for live support.
If you have trouble accessing your AOL Mail account, try these troubleshooting steps: sign out and sign in again, reset web settings, fix password problems, use a different browser, clear cache, enable Java scripting, disable firewall or pop-up settings.
Login is the process of accessing a computer system or program by identifying and authenticating oneself. Learn about different methods of logging in, such as passwords, fingerprints, and social login, and the origin and usage of the term login.
Learn how to reset your browser's original settings to remove adware, extensions, and improve performance. This may delete your homepage and other saved info, so back up before restoring.
Learn about the evolution of Microsoft account from Microsoft Passport, a single sign-on service for web commerce, to a personal user account for Microsoft services and devices. Find out how Microsoft account works, what features it offers, and how it relates to work or school accounts.
Know the warning signs and what to do if your account has been compromised. Signs of a hacked account • You're not receiving any emails. • Your AOL Mail is sending spam to your contacts. • You keep getting bumped offline when you're signed into your account. • You see logins from unexpected locations on your recent activity page.
Learn how to sign in to your AOL Mail account from any internet-connected computer using your username and password. Find out how to log out for security reasons and get live support if needed.