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  2. Computer repair technician - Wikipedia

    en.wikipedia.org/wiki/Computer_repair_technician

    Tagged repairs in process can be seen on lower shelves at left, and service parts in labeled boxes seen above them. A computer repair technician is a person who repairs and maintains computers and servers. The technician 's responsibilities may extend to include building or configuring new hardware, installing and updating software packages ...

  3. Information systems technician - Wikipedia

    en.wikipedia.org/wiki/Information_systems_technician

    Information systems technicians are responsible for the operation, programming, and configuration of many pieces of electronics, hardware and software. ITs often are also tasked to investigate, troubleshoot, and resolve end-user problems. Information systems technicians conduct ongoing assessments of short and long-term hardware and software ...

  4. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

  5. System administrator - Wikipedia

    en.wikipedia.org/wiki/System_administrator

    An IT administrator, system administrator, sysadmin, or admin is a person who is responsible for the upkeep, configuration, and reliable operation of computer systems, especially multi-user computers, such as servers. The system administrator seeks to ensure that the uptime, performance, resources, and security of the computers they manage meet ...

  6. Application analyst - Wikipedia

    en.wikipedia.org/wiki/Application_analyst

    Application analyst. In the US, an application analyst (also applications systems analyst) is someone whose job is to support a given application or applications. This may entail some computer programming, some system administration skills, and the ability to analyze a given problem, diagnose it and find its root cause, and then either solve it ...

  7. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    The scammer may claim that this is a unique ID used to identify the user's computer, before reading out the identifier to "verify" that they are a legitimate support company with information on the victim's computer, or claim that the CLSID listed is actually a "Computer Licence Security ID" that must be renewed.

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