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They may work in an office with a call center or in retail. [1][2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
In March 2014, in the midst of the annexation of Crimea by the Russian Federation, the LiveJournal blog of Alexei Navalny, Kasparov.ru and Grani.ru were blocked by the government. These sites, which opposed the Russian government, were blocked for "making calls for unlawful activity and participation in mass events held with breaches of public ...
Acting as a sales agent for the service provider, where an ACN representative sells the service, but order fulfillment, billing, and servicing is performed by the branded provider. In the US, ACN resells Internet service through AT&T. ACN offers wireless services through its own MVNO called Flash Wireless on Sprint and Verizon's networks.