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Traveloka is a services and e-commerce site available in multiple languages. Classifying its products and services in the categories of travel, local services, and financial services, [4] the app has been downloaded over 100 million times [2] and has around 40 million monthly active users.
Gojek's first logo, used until 21 July 2019. Gojek motorcycle riders in Salatiga, Central Java, Indonesia. The name Gojek comes from the term “Ojek” or motorbike taxis [16] commonly found throughout Indonesia. It was founded in 2010 with 20 motorbike drivers. [17] Gojek app was launched in January 2015, [18] and in less than two years, the ...
This included embedding sales force automation or extended customer service (e.g. inquiry, activity management) as CRM features in their ERP. Customer relationship management was popularized in 1997 due to the work of Siebel, Gartner, and IBM. Between 1997 and 2000, leading CRM products were enriched with shipping and marketing capabilities. [15]
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
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M. Feriadi Soeprapto, president. Services. package and delivery services. Number of employees. 45,000 (2019) Website. www.jne.co.id. PT Tiki Jalur Nugraha Ekakurir (Tiki JNE), best known as JNE or JNE Express, is an Indonesian express delivery and logistics courier. The company founded the Association Courier Conference of Asia (ACCA).
310,000 (Dec 2020) [2] Website. corporate.jd.com. JD.com, Inc., also known as Jingdong (Chinese: 京东; pinyin: Jīngdōng), formerly called 360buy, [4] is a Chinese e-commerce company headquartered in Beijing. It is one of the two massive B2C online retailers in China by transaction volume and revenue, and is a major competitor to Alibaba ...
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