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2. Call-tracking software - Wikipedia

   en.wikipedia.org/wiki/Call-tracking_software

   Call tracking software records information about incoming telephone calls, and in some regions even the conversation.Call tracking is a technology which can enable the pay per call, pay per minute or pay per lead business model, allowing the tracking of phone calls to be associated with performance-based advertising such as Google AdWords, SEO Services, Display and Electronic Direct Marketing ...

3. Voice-based marketing automation - Wikipedia

   en.wikipedia.org/wiki/Voice-based_marketing...

   Voice-based marketing automation platforms have emerged as an integrated solution in response to both the growth in mobile users, [3] and mobile advertising. [4] It is estimated that mobile search will generate 73 billion calls to businesses (up from 30 billion in 2013) and businesses are placing more value on phone calls as a lead source, as is evident from the estimated $64.6 billion spent ...

4. HubSpot - Wikipedia

   en.wikipedia.org/wiki/HubSpot

   HubSpot, Inc. is an American developer and marketer of software products for inbound marketing, sales, and customer service. HubSpot was founded by Brian Halligan and Dharmesh Shah in 2006. Its products and services aim to provide tools for customer relationship management, social media marketing, content management, lead generation, web ...

5. Automatic call distributor - Wikipedia

   en.wikipedia.org/wiki/Automatic_call_distributor

   See media help. An automated call distribution system, commonly known as automatic call distributor or automatic call dispatcher (ACD), is a telephony device that answers and distributes incoming calls to a specific group of terminals or agents within an organization. ACDs direct calls based on parameters that may include the caller's telephone ...

6. Call management - Wikipedia

   en.wikipedia.org/wiki/Call_management

   Call management. Call management is the process of designing and implementing inbound telephone call parameters, which govern the routing of these calls through a network. The process is most prominently utilized by corporations and the call centre industry and has its highest effectiveness when call logging software tools are used.

7. Comparison of VoIP software - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_VoIP_software

   This is a comparison of voice over IP (VoIP) software used to conduct telephone-like voice conversations across Internet Protocol (IP) based networks. For residential markets, voice over IP phone service is often cheaper than traditional public switched telephone network (PSTN) service and can remove geographic restrictions to telephone numbers, e.g., have a PSTN phone number in a New York ...