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2. Amazon axed more than 100 customer service managers in CEO ...

   www.aol.com/finance/amazon-axed-more-100...

   The cuts affected more than 100 customer service managers working in Level 5 and Level 6 middle management positions both in call centers and virtually. Impacted employees worked mainly in either ...

3. Customer service representative - Wikipedia

   en.wikipedia.org/wiki/Customer_service...

   They may work in an office with a call center or in retail. [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]

4. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.

5. Job Descriptions Decoded: Sales/Customer Service Position - AOL

   www.aol.com/2014/05/14/job-descriptions-decoded...

   In this week's "Job Descriptions Decoded," I feature a position for a sales/customer service position. In this series, each week, I analyze a live job listing in a different industry from AOL Jobs ...

6. Here are 7 job description samples that are sure to get you ...

   www.aol.com/finance/7-job-description-samples...

   Responsibilities: Respons to customer questions and queries by email, chat, phone, or social media. Working together with your manager to resolve critical issues quickly. Here are 7 job ...

7. LiveChat - Wikipedia

   en.wikipedia.org/wiki/LiveChat

   livechat.com. LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. It was first launched in 2002 [1] and is currently developed and offered in a SaaS ( software as a service) business model by LiveChat Software S.A. Companies use LiveChat as a single point of contact to manage ...