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  2. Business hours - Wikipedia

    en.wikipedia.org/wiki/Business_hours

    Business hours are the hours during the day in which business is commonly conducted. Typical business hours vary widely by country. Typical business hours vary widely by country. By observing common informal standards for business hours, workers may communicate with each other more easily and find a convenient divide between work life and home ...

  3. Concept of operations - Wikipedia

    en.wikipedia.org/wiki/Concept_of_operations

    Software reviews and audit. v. t. e. A concept of operations (abbreviated CONOPS, CONOPs, [1] or ConOps [2]) is a document describing the characteristics of a proposed system from the viewpoint of an individual who will use that system. Examples include business requirements specification or stakeholder requirements specification (StRS).

  4. Shift plan - Wikipedia

    en.wikipedia.org/wiki/Shift_plan

    Employees work in two-week cycles. Week 1, the employee works 4 days of 9 hours followed by 1 day of 8 hours with 2 days off (i.e. 44 hours). Week 2, the employee works 4 days of 9 hours with 3 days off (i.e. 36 hours). Like 8 hours a day for 5 days a week, this plan works to 80-hours in a two-week pay-period.

  5. Work order - Wikipedia

    en.wikipedia.org/wiki/Work_order

    A work order is usually a task or a job for a customer, that can be scheduled or assigned to someone. [1] Such an order may be from a customer request or created internally within the organization. Work orders may also be created as follow ups to inspections or audits. A work order may be for products or services.

  6. Working time - Wikipedia

    en.wikipedia.org/wiki/Working_time

    Working ( laboring) time is the period of time that a person spends at paid labor. Unpaid labor such as personal housework or caring for children or pets is not considered part of the working week. Many countries regulate the work week by law, such as stipulating minimum daily rest periods, annual holidays, and a maximum number of working hours ...

  7. Standard operating procedure - Wikipedia

    en.wikipedia.org/wiki/Standard_operating_procedure

    A standard operating procedure ( SOP) is a set of step-by-step instructions compiled by an organization to help workers carry out routine operations. [1] SOPs aim to achieve efficiency, quality output, and uniformity of performance, while reducing miscommunication and failure to comply with industry regulations. [citation needed] Some military ...

  8. Operations manual - Wikipedia

    en.wikipedia.org/wiki/Operations_manual

    Operations manual. The operations manual is the documentation by which an organisation provides guidance for members and employees to perform their functions correctly and reasonably efficiently. [1] It documents the approved standard procedures for performing operations safely to produce goods and provide services. [2]

  9. Incident Command System - Wikipedia

    en.wikipedia.org/wiki/Incident_Command_System

    Incident Command System. ICS basic organization chart (ICS-100 level depicted) The Incident Command System ( ICS) is a standardized approach to the command, control, and coordination of emergency response providing a common hierarchy within which responders from multiple agencies can be effective. [1]