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  2. User research - Wikipedia

    en.wikipedia.org/wiki/User_Research

    User research focuses on understanding user behaviors, needs and motivations through interviews, surveys, usability evaluations and other forms of feedback methodologies. [1] It is used to understand how people interact with products and evaluate whether design solutions meet their needs. [2] This field of research aims at improving the user ...

  3. Contextual inquiry - Wikipedia

    en.wikipedia.org/wiki/Contextual_inquiry

    Contextual inquiry (CI) is a user-centered design (UCD) research method, part of the contextual design methodology.A contextual inquiry interview is usually structured as an approximately two-hour, one-on-one interaction in which the researcher watches the user in the course of the user's normal activities and discusses those activities with the user.

  4. Requirements elicitation - Wikipedia

    en.wikipedia.org/wiki/Requirements_elicitation

    Requirements elicitation. In requirements engineering, requirements elicitation is the practice of researching and discovering the requirements of a system from users, customers, and other stakeholders. [1] The practice is also sometimes referred to as " requirement gathering ". The term elicitation is used in books and research to raise the ...

  5. User-centered design - Wikipedia

    en.wikipedia.org/wiki/User-centered_design

    User-centered design is based on the understanding of a user, their demands, priorities and experiences and when used, is known to lead to an increased product usefulness and usability as it delivers satisfaction to the user. [4] User-centered design applies cognitive science principles to create intuitive, efficient products by understanding ...

  6. User experience evaluation - Wikipedia

    en.wikipedia.org/wiki/User_experience_evaluation

    User experience evaluation (UXE) or user experience assessment (UXA) refers to a collection of methods, skills and tools utilized to uncover how a person perceives a system (product, service, non-commercial item, or a combination of them) before, during and after interacting with it. It is non-trivial to assess user experience since user ...

  7. User analysis - Wikipedia

    en.wikipedia.org/wiki/User_analysis

    User analysis is a process which calls for qualitative research. Because such research usually (though not always) centers around human subjects, the degree of formality and personalness is an issue. [7] In the modern era, users are often reached via virtual communities, which themselves often form around the use of a particular technology.

  8. User experience - Wikipedia

    en.wikipedia.org/wiki/User_experience

    User experience. User experience (UX) is how a user interacts with and experiences a product, system or service. It includes a person's perceptions of utility, ease of use, and efficiency. Improving user experience is important to most companies, designers, and creators when creating and refining products because negative user experience can ...

  9. Reference interview - Wikipedia

    en.wikipedia.org/wiki/Reference_interview

    Reference interview. A reference interview is a conversation between a librarian and a library user, usually at a reference desk, in which the librarian responds to the user's initial explanation of his or her information need by first attempting to clarify that need and then by directing the user to appropriate information resources.

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